Beware: Railway never ask for details of ATM card for transfer refund

Published: Jan 22, 2021, 10:24 pm IST

Bhubaneswar: It has brought into the notice of Railway Administration that some complaints have reported to have been contacted by some unscrupulous callers posing as Railway Officials asking for details of their Debit/Credit Card to effect the transfer of refund amount.

Railways have advised its valuable customers or rail users not to disclose their Debit or Credit Card details to anybody. Indian Railways, IRCTC for Railway employees never ask for any personal banking information, including details like Debit or Credit Card Number, OTP, ATM PIN, CVV Number, PAN Number and Date of Birth at PRS or Booking Counters or Waiting Halls.

East Coast Railway has also advised its valuable customers, rail users and passengers not to disclose their banking information or secret numbers to anybody and also advised to inform Railway Vigilance accordingly.

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